Legal & Privacy Notices


By accessing this web site, you agree to be bound by the terms and conditions of use appearing below, such use being non-commercial in nature and conditional on your acceptance.


Nothing on any NOVEXX Solutions web site shall be construed as conferring any license or right under any of NOVEXX Solutions’ or any third party rights whether by estoppel, implication or otherwise.

Although the information is provided on this server to anyone, we retain the copyright on all text and graphic images. This means you may not distribute the text or graphics to others without the express written permission of NOVEXX Solutions; modify or re-use the text or graphics to others without the express written permission of NOVEXX Solutions; modify or re-use the text or graphics on this system. You may print copies of the information for your own personal use; store the files on your own computer for your personal use only; and reference hypertext documents on this server from your own documents.

NOVEXX Solutions also reserves all other rights, including the right to make changes or corrections at any time without notice. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, objectionable or profane material or any materials that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law. NOVEXX Solutions will fully cooperate with law enforcement authorities or court order requesting or directing NOVEXX Solutions to disclose the identity of or help identify or locate anyone posting any such information or materials. NOVEXX Solutions makes no commitment to update the information provided herein.

The information, text, graphics and links provided herein are provided by NOVEXX Solutions or third-party service providers as a convenience to its customers. This web site contains links to other sites. The links are meant for the user’s convenience only. NOVEXX Solutions has no control over, and is not responsible for, content found on external sites that do not belong to Novexx Solutions GmbH (“third-party sites”). Links to third party sites do not constitute sponsorship, endorsement or approval of these sites or the content on these sites. This web site may contain content not generated by NOVEXX Solutions. NOVEXX Solutions is not responsible for any third-party content.

The name of Novexx Solutions GmbH or the NOVEXX Solutions logo may not be used in advertising or publicity pertaining to distribution of the information on or linked to this web site or any other server or “hot-linked” sites without specific, written prior permission. NOVEXX Solutions and its third-party service providers make no representation or warranties about the accuracy, currency, completeness or suitability of the information provided herein and will not be held liable for any use of this information for any purpose. It is provided “as is” without express or implied warranty.

This site is controlled and operated by NOVEXX Solutions from its office in Eching, Germany. NOVEXX Solutions makes no representation that materials in the site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent applicable.

Please do not use the information in this site for any formal analysis or estimates.

NOVEXX Solutions disclaims all warranties with regard to the information provided on the web site for other sites “hot linked” to this site, including all express or implied warranties of merchantability or fitness for a particular purpose. In no event shall NOVEXX Solutions be liable for any direct, incidental, special, indirect or consequential damages or punitive damages whatsoever resulting from loss of use, data, sales or profits, whether in a contract, negligence or other tortious action, arising out of access to, use of or in connection with the use, inability to use, accuracy or suitability or performance of this information.

Any claim related to the information on this web site shall be governed by the laws of Germany.


NOVEXX Solutions protects its customers’ right to privacy. The following guidelines outline fair and appropriate handling of all customer information passed Through this Web site.

Terms & Conditions
Privacy Policy
Linking Agreement
Parental Consent Policy


NOVEXX Solutions protects its customers’ right to privacy. The following guidelines outline the handling of all customer information passed through this Web site.


We at NOVEXX Solutions value our customers and take great pride in assuring that their privacy is maintained. It is important that we maintain an environment where our customers feel comfortable that the information they provide us with will not be misused. We believe every customer should be able to conduct business with us without having their personal information used for unrelated purposes. This document provides guidelines that NOVEXX Solutions uses to ensure proper handling of all customer information.
In general, when you visit our Web sites and access information, you remain anonymous. We collect personal information from visitors to our sites on a voluntary basis only and explain how this information will be used at the time it is requested.

We may collect the following information:
  • Name, title, company, address, phone number
  • Contact information including email address
  • Other information that you enter on forms on this website

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services.
  • We use the personal information we collect to respond to online queries, supply requested information on NOVEXX Solutions products, process and ship orders, fulfill online marketing offers, establish approved links and for internal market analysis.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize this website according to your interests.
  • We may use the information for the specific purpose stated on forms on this website.
  • We will obtain your prior permission before we contact you, if this is legally required.
We do not sell or rent personal information to third parties.

Our Web servers collect the domain names of visitors to our sites. We also use third party services such as Google Analytics to collect information about visitors to our websites. This information is aggregated to determine number of visits, average time spent, pages viewed, etc. We use this information to measure site usage, as well as to improve the content and value of our site.
More information about the way Google processes your information.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


This site may contain links to other third party sites. We take steps to link only to sites that share our high standards and respect for privacy. However, we are not responsible for the privacy standards and practices of third parties. We encourage you to read and understand the privacy policy of every website you visit.
NOVEXX Solutions strives to keep online visitor information secure against unauthorized access and use. This information is protected by Company security measures, which are reviewed periodically.


Some of our Web pages may contain “cookies,” which send and store data on your Web browser. This allows our server(s) to recognize you and better serve you when you visit our Web sites in the future. Most Web browsers can be configured to not accept cookies, or to notify you if a cookie is sent to you.


You can visit our website without telling us who you are or revealing any personal information. If you give us any personal information about yourself or others we promise to treat it securely, fairly and lawfully. We are committed to protecting your privacy. When we ask you for personal information it will only be in response to you actively using our online products or communication services (e.g. e-mail).


Cookies are small text files stored on your computer, tablet or phone when you visit a website. They are widely used in order to make websites work more effectively. Some cookies are deleted when you close down your browser (session cookies). Others remain on your device until they expire or you delete them from your cache (persistent cookies or tracking code) and enable us to remember things about you as a returning visitor.

For more information about cookies, visit

How do we use cookies?

We use cookies to:

  • Provide a secure online environment where required.
  • Enhance user experience by remembering a users login details.
  • Track website performance in order to improve the website’s usability and give you a better online experience and track.
Giving you a better online experience and tracking website performance

We use the following type of cookies to understand how visitors use our online services and look for ways to improve them. For example, a cookie might tell us that lots of people give up on a certain stage in the process – we can then use this information to make that step a lot easier to use for all our customers.

You can delete cookies relating to our websites, but we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit a website.


Some features are designed to give you a better online experience and only work if we use cookies. If you continue to use this website, you consent to use of all cookies on our website. You can change your mind at any time, but please note that certain ‘essential’ cookies allow our customers to flow freely through some of our Office and Consumer Products websites, and design and save their products. Also we only use cookies for measuring website performance and visit regularity. Cookies on our Office and Consumer Products websites are used to remember any account details when visiting that NOVEXX Solutions website, removing your cookies will mean you have to log in to the application and register each time you use it.

Use of Albacross 

When you are visiting our Website, we gather non-personal data such as browser version, operating system version, IP-address (if there is not a match with a company IP-address, it is deleted), cookie information, time stamps (time page accessed as well as time spent per web page), and clickstream information (for example, which pages have been viewed and for how long). NOVEXX Solutions automatically receives and records such information on our server logs from your browser. We use this information to verify information and to enhance and optimize personalized offers to our customers and users.


We use reCaptcha v2 on our websites. reCaptcha is a service offered by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) and serves to prevent abusive automated entries in web forms and thus to protect the technical systems of the host. For this purpose it is used by us and therein lies also our legitimate interest, Art. 6 para. 1 f DSGVO.

When you call up one of our websites in which reCaptcha is integrated, a connection to the servers of Google is established. A reCaptcha cookie is set. Your IP address is transmitted to Google.

Furthermore, reCaptcha collects the following data by means of “fingerprinting”:

  • used browser plugins
  • the cookies set by Google in the last 6 months
  • number of mouse clicks and touches you have made on this screen
  • CSS information for the page called
  • Javascript objects
  • the date
  • the browser language

Insofar as personal data is transferred to Google in the USA, this is done under the EU-US Privacy Shield on the basis of the appropriateness decision of the European Commission. You can download the certificate here.

You may refuse the use of cookies and fingerprinting by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

The privacy policy and the terms of use of Google can be found here: and here:


We believe our customers should have the right to decline disclosure of personal information that is collected on our databases. The records for those individuals who request that their personal information not be used for future mailings will be marked in our database so that their names will be excluded from any contact in the future.

Customers can request removal of their name and customer information by calling the respective NOVEXX Solutions Customer Service Centre, Monday to Friday between the hours of 8am – 4pm.

NOVEXX Solutions Customer Information Sources

NOVEXX Solutions’s customer information is collected when customers:

  • Call NOVEXX Solutions Customer Service Center. When customers call, we might ask for their names, address, phone number, and other customer profile information that helps us better serve their needs in the future. This information helps facilitate communication with our customers by allowing us to quickly and efficiently identify the customer.
  • Respond to various marketing campaigns (i.e., advertisements, business reply cards, offers, etc.). This customer information collected is completely voluntary. In most cases, customers are given a choice to have their names removed by checking the appropriate box on the questionnaire.
Email Processes

We would only use online email communication with customers who have given us permission to do so. When used, we will provide our customers with a mechanism through which they can request that NOVEXX Solutions omit their email addresses from lists or databases. We will always provide our customers with an email address, postal address, and telephone number at which we can be contacted.


If you would rather not receive any information about the activities, products and services of NOVEXX Solutions, you can indicate this by sending a letter to this effect and enclosing a copy of your proof of identity to NOVEXX Solutions at the e-mail address.


Providing electronic services is important to NOVEXX Solutions, particularly because these e-services offer customers, prospective customers and website visitors quick and convenient access to information. When you subscribe to receiving communications by e-mail, – where such service is offered – you are giving NOVEXX Solutions permission to use your e-mail address for that specific purpose.


If you have any questions requests with regard to this policy, please contact us at:
Novexx Solutions GmbH


NOVEXX Solutions may change this policy from time to time by updating this page. This policy is effective from 1st of June 2015.


NOVEXX Solutions logo, product names and codes are trademarks of Novexx Solutions GmbH. All other brands and product names are trademarks of their respective owners. Personal and company names and other information on samples depicted are fictitious. Any resemblance to actual names and addresses is purely coincidental.