Service Contracts

Our maintenance contracts are a formal agreement to service and maintain products over an agreed period of time combined with a defined range of quality and performance characteristics (except for accidental damage, missuses or abuse by operator or force majeure).

Please find below all service packages and the devices for which we offer these services.

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*     Excluded are weekend days, statutory holidays and inventory days
**   Includes improvements/extensions and bug fixes
*** It’s not combinable with other discounts, existing contracts Customizations, IT set up work and integration work

These services can be booked for the following devices:

Print & Apply
  • DPM/PEM Series
  • ALX 92x Series
  • ALX 73x Series
  • XPA 93x Series
  • XPU Pallet Labeler
Printers
  • AP 5.x Series, XLP 50x Series /
    incl. Rewinder 2000
  • XLP 50x add. LTSA / TCS /
    Cutter 2000
  • 64-04, 05 and 06
  • 64-04, 05 and 06 Dispenser /
    LTSI / Cutter 2000
  • 64-08, XTP
  • U-RX
Labelers
  • ALS 104,204,206,209
  • XLS 204,206,209
  • ALS 256, ALS 272
  • XLS 256, XLS 272
  • ALS 30x
Applicators

Applicators (LA - XY)
(combinded with devices)


Service Contract

For an service contract request please click here >>